2019


December
To be announced

September
The work of ODI Leeds preparing a vision for a digital future for buses

May
New Wave DRT - lessons learned so far
Update on implementing Open Data in the bus industry
The bus as a force for good


February
Further developments in payment systems

2018


December
MaaS and technology update

September
Demand management using passenger journey data

May
Getting traffic engineers to understand buses and bus managers to understand traffic engineers

February
Developments in payment systems

2017


November
MaaS (Mobility as a Service) - it’s the future

September
Air quality: an opportunity for buses

May
Drowning in data? Here’s how to swim

February
The opportunities from devolution

2016


November
Getting good at apps - an always-on service passengers now expect

September
Implications of the Bus Services Bill

May
Do passengers trust the bus - Transport Focus research

February
The Discover England Fund from Visit Britain

2015


November
Partnership Working in Practice: The findings of DfT’s Better Bus Area Evaluation

September
Konectbus and Lynx

May
Managing change in the bus industry

February
Working with retailers to deliver pro-bus strategies

2014


November
The future of bus design

September
Transport Systems Catapult: an introduction

May
Making it personal – the growing importance of PTP in influencing sustainable travel behaviour

February
Pricing and revenue management; an airline perspective

2013


November
Understanding travel patterns and behaviour to increase modal share

September
Contactless EMV - the future of ticketing

May
Bringing BRT to South East Hampshire

February
Bus design from the passengers’ perspective

2012


November
Trent Barton’s approach to customer service training

June
Cardiff Bus’s uniform design research
Capturing the uniqueness of the bus journey experience: Emerging opportunities for UK bus operators


March
Go North East’s ‘The Key lifestyle’
FirstGroup’s combined tourist travel offer


September
New ways of supporting public transport through the planning process
Smart and integrated ticketing


2011


June
The use of social media in the bus and other industries

March
Impact and opportunities of the national concessionary fares scheme

2010


November
Greener Journeys
Campaign for Better Transport


September
Passenger Focus

March
Review of the likely effects of the economic climate

2009


November
Reviewing attitudes towards climate change in the context of marketing local bus services

June
Internet advertising techniques

Feb
Opportunities presented by the recession

2008


November
Measuring advertising performance

September
Passenger Focus: the bus passenger champion body

June
Discussion on retail led by Association of Town Centre Managers

February
Brand management

2007


November
Climate change attitudes and the bus industry
Telemarketing


September
The realities of costing and pricing with particular reference to the aspirations of companies in attracting a wider demographic of customers

June
What can good quality service mean for a business?

March
Public sector bus related activities

2006


September
IT developments and applications in information, ticketing and security. Branding design, information systems and interactive mapping

June
Structuring business for encouraging innovative ideas

March
Segmenting the market and targeting telemarketing

January
Attitudes of young people to sustainable transport, the customers of the future

2005


November
Developing services for greater customer satisfaction

September
Marketing and development for long term sociological trends

July
Brand development

May
Media planning

March
‘My other car is a bus’ campaign by TfL

January
Graphical communications

2004


November
What evidence is there that attitudinal advertising is worth the cost?

October
Reviving brands using ethnographic and semiotic research