discussion topics
over the years we have enjoyed presentations and discussions on a variety of different topics from diverse organisations and individuals
2024
July
Site visit and meeting with Norfolk County Council in Norwich.
March
Site visit to Supertram in Sheffield and Stagecoach in Chesterfield
2023
September
The future of the bus industry
June
Site visit to Belfast
February
Meeting with Department for Transport
2022
November
Site visit to Leicester City Council
March
Site visit to National Express West Midlands
2021
September - November
Impact of Covid-19
May
Site visit to Arrival
February
A National Bus Strategy
2020
November
Update on Open Data in the bus industry
September
Towards more sustainable transport - the challenges ahead
April - July
The impact of Covid-19
February
BRT schemes around the UK
2019
November
Latest developments in payment systems
September
The work of ODI Leeds preparing a vision for a digital future for buses
May
New Wave DRT - lessons learned so far
Update on implementing Open Data in the bus industry
The bus as a force for good
February
Further developments in payment systems
2018
November
MaaS and technology update
September
Demand management using passenger journey data
May
Getting traffic engineers to understand buses and bus managers to understand traffic engineers
February
Developments in payment systems
2017
November
MaaS (Mobility as a Service) - it’s the future
September
Air quality: an opportunity for buses
May
Drowning in data? Here’s how to swim
February
The opportunities from devolution
2016
November
Getting good at apps - an always-on service passengers now expect
September
Implications of the Bus Services Bill
May
Do passengers trust the bus - Transport Focus research
February
The Discover England Fund from Visit Britain
2015
November
Partnership Working in Practice: The findings of DfT’s Better Bus Area Evaluation
September
Konectbus and Lynx
May
Managing change in the bus industry
February
Working with retailers to deliver pro-bus strategies
2014
November
The future of bus design
September
Transport Systems Catapult: an introduction
May
Making it personal – the growing importance of PTP in influencing sustainable travel behaviour
February
Pricing and revenue management; an airline perspective
2013
November
Understanding travel patterns and behaviour to increase modal share
September
Contactless EMV - the future of ticketing
May
Bringing BRT to South East Hampshire
February
Bus design from the passengers’ perspective
2012
November
Trent Barton’s approach to customer service training
June
Cardiff Bus’s uniform design research
Capturing the uniqueness of the bus journey experience: Emerging opportunities for UK bus operators
March
Go North East’s ‘The Key lifestyle’
FirstGroup’s combined tourist travel offer
September
New ways of supporting public transport through the planning process
Smart and integrated ticketing
2011
June
The use of social media in the bus and other industries
March
Impact and opportunities of the national concessionary fares scheme
2010
November
Greener Journeys
Campaign for Better Transport
September
Passenger Focus
March
Review of the likely effects of the economic climate
2009
November
Reviewing attitudes towards climate change in the context of marketing local bus services
June
Internet advertising techniques
Feb
Opportunities presented by the recession
2008
November
Measuring advertising performance
September
Passenger Focus: the bus passenger champion body
June
Discussion on retail led by Association of Town Centre Managers
February
Brand management
2007
November
Climate change attitudes and the bus industry
Telemarketing
September
The realities of costing and pricing with particular reference to the aspirations of companies in attracting a wider demographic of customers
June
What can good quality service mean for a business?
March
Public sector bus related activities
2006
September
IT developments and applications in information, ticketing and security. Branding design, information systems and interactive mapping
June
Structuring business for encouraging innovative ideas
March
Segmenting the market and targeting telemarketing
January
Attitudes of young people to sustainable transport, the customers of the future
2005
November
Developing services for greater customer satisfaction
September
Marketing and development for long term sociological trends
July
Brand development
May
Media planning
March
‘My other car is a bus’ campaign by TfL
January
Graphical communications
2004
November
What evidence is there that attitudinal advertising is worth the cost?
October
Reviving brands using ethnographic and semiotic research